Definitely waiting in line for 6 hours with crying kids in front of me. I've spent many hours waiting in offices. The worst part is people bring their kids and this specific office, they call out your name, and never loudly. So you have to wait actually doing nothing but straining to listen. No headphones, and I dont even read because when i read i tune everything out. If they call your name and you miss it, one you have to wait on a long line to check to see if you were called and if you were you have to sign in again and wait all over again. The crying kids make it sooo difficult. I was pissed off once though because this lady JUST walked in and her baby wasn't really crying just running around making those high pitched noises little kids make. They served her right away while people like me were waiting for hours. If i had kids, i would definitely bring them and tell them to run around screaming to get served faster. It sucks because you wait for HOURS and the consult is usually less then five minutes.